1. Request-to-book process
Submitting the website form is an enquiry only. BRiX Dunsborough will check availability, provide the complete price, applicable cancellation policy and booking terms, and explain the payment deadline.
BRiX may temporarily hold the requested dates while the guest reviews the quote. A booking is confirmed only after the required payment has cleared and BRiX has issued written acceptance.
2. Payment and confirmation
Guests do not pay through the BRiX website. A secure invoice or Payment Link will be supplied separately. Guests must never email card details. The payment deadline will be stated in the quote. If payment is not received by that deadline, any temporary date hold may be released.
3. Maximum occupancy
The maximum occupancy is two guests. The person making the booking must ensure all guests comply with these terms and any property instructions supplied before arrival.
4. Guest responsibilities
Guests must use the property responsibly, keep it reasonably clean, follow lawful directions, respect neighbours and report damage, safety concerns or maintenance issues promptly.
5. Check-in and checkout
Check-in is after 3:00 pm and checkout is before 10:00 am, unless a different arrangement is confirmed in writing. Access instructions will be supplied before arrival after the booking has been confirmed.
6. Parties and events
Parties, functions and unauthorised events are not permitted. The suite is intended for quiet accommodation by the confirmed guests.
7. Smoking
Smoking is not permitted inside the building.
8. Pets
No pets are permitted on the premises.
9. Visitors
Visitors must not cause the occupancy limit to be exceeded, stay overnight without written approval or disturb neighbours.
10. Noise and neighbour consideration
Guests must keep noise at a considerate level at all times, particularly during evening and overnight hours, and must comply with applicable local laws and any written property rules.
11. Damage and additional costs
Guests may be responsible for reasonable costs arising from deliberate, reckless or negligent damage, missing items, extraordinary cleaning, unauthorised guests or breaches of the accepted booking terms. BRiX will provide an explanation and supporting information where a charge is sought.
12. Property access
Access may be through a shared entry foyer. The guest suite and landscaped courtyard are private for the stay. BRiX may enter the accommodation where reasonably necessary for an emergency, urgent maintenance, safety, legal compliance or another reason permitted by law, taking reasonable steps to minimise disruption.
13. Cancellation
The cancellation policy applicable to the reservation will be supplied with the quote before payment. It forms part of the terms accepted for that reservation. See the cancellation policy page.
14. Owner cancellation
If BRiX cannot provide the booked accommodation, it will contact the guest as soon as reasonably possible and provide remedies required by the accepted terms and applicable law. These starter terms do not limit rights that cannot lawfully be excluded.
15. Events beyond reasonable control
Where circumstances beyond either party’s reasonable control affect the stay, BRiX and the guest should communicate promptly and act reasonably. Any refund, credit, rescheduling or other outcome will depend on the accepted policy and applicable law.
16. Australian consumer rights
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
17. Governing law
These terms are governed by the laws of Western Australia, and the parties submit to the courts and tribunals with jurisdiction in Western Australia, subject to applicable consumer rights.
18. Operator details
Brett Harry Shaw
brix6281@gmail.com
Short Term Rental Accomodation Registration STRA6281RJAS206E